The Only Way to Build Your Team’s Resilience is The Hard Way

The more change we experience, the more resilient we become.

Jessica Donahue, PHR
5 min readSep 13, 2021
Photo by Brett Jordan on Unsplash

More than once, a boss or colleague has commented on my ability to recover quickly from setbacks at work. How did I manage to bounce back so easily, they wanted to know.

I never did come up with a good answer to this question, nor did I have any mind-blowing advice for becoming more resilient or not sweating the small stuff. It was just how I operated.

“The trauma must’ve made me stronger,” I’d quip with a smirk as I sauntered off to my next meeting, leaving them wondering.

Little did I know then that there might actually be some validity to that tongue-in-cheek comment.

ADP Research Institute’s 2020 Global Workplace Study took an interesting and timely approach to measuring workplace resilience, one that wouldn’t have been possible without the global impact of the Covid-19 pandemic.

In their survey, they asked participants to indicate whether they had experienced certain workplace changes due to the pandemic. The options included things like promotions being placed on hold, physical office space closing, or layoffs.

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Jessica Donahue, PHR

Fractional HR & People Ops for Startups & Early Stage Companies